Purpose: A control chart is a run chart which includes statistically determined limits, calculated from the data of the process. Control limits allow you to analyze the data to determine if variation is due to common causes or to a special cause.
Note: Control limits ARE NOT specification limits or desired goals or standards. They are calculated based on the data from the process.
For our purposes, we will use the method given by Brian Joiner in his book Fourth Generation Management. The following steps are used to contruct the control limits based on the moving range of successive data points, hence the name XmR (X is the individual values, mR is the moving range). This is also called an "Individuals and Moving Range Chart". There are other types of control charts but these will not be covered in this course.
Steps:
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Analysis: Given that the upper control limit is 18.74, any point larger than 18 would be an outlier and, therefore, signal a possible special cause of variation. Data point #10 has a value of 22 and should be investigated to discover why the system was out of statistical control at that point. |